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Delete your GoFetch account.

Delete your account and local GoFetch data in the app, or contact us if you no longer have access.

Effective 22 September 2026hewie@kiyocapital.com
On this pageDelete in the appWhat is removedWhat may be retainedIf you cannot use the appOther privacy choicesBefore you delete

Delete in the app

The quickest and most reliable deletion path is inside GoFetch:

  1. Open GoFetch and select the Pack tab.
  2. Tap the Settings button in the top-right corner.
  3. Scroll to Account and tap Delete Account.
  4. Review the warning and confirm Delete Account and Local Data.

The app first deletes the cloud service account, then stops any active walk and removes local GoFetch data from that iPhone. If the cloud request fails, GoFetch leaves local data in place and asks you to try again so deletion is not reported as complete when it is not.

What is removed

Account deletion removes information associated with the account, including:

  • the service account, profile and dog records;
  • synced walks, route previews, follows, reactions and comments;
  • Pack Walk invitations, messages, reactions, comments and associated sharing records;
  • local full routes, discoveries and dog photos;
  • reward contact and fulfilment records linked to the deleted claim;
  • local Golden Squirrel reward history, saved settings and notifications; and
  • the saved GoFetch session on that iPhone.

What may be retained

GoFetch may retain a minimal, disconnected record that a reward item was already claimed, along with an anonymized drop outcome or timestamp. This prevents the same voucher from being issued twice and supports fraud, dispute and legal records. It no longer identifies the deleted account. Provider backups and security logs may remain temporarily until they expire through normal retention cycles.

If you cannot use the app

Email GoFetch if you no longer have the iPhone or cannot reach Settings. Because GoFetch can use a random account without a login email, include the profile name, dog name, approximate account-creation date and any reward-delivery email you used. We may ask for more information to verify the request without exposing another person's data.

Email GoFetchhewie@kiyocapital.com

Other privacy choices

You can revoke Camera, Photos, Location and Notification permissions at any time in iPhone Settings, Apps, GoFetch. You can also delete individual walks and comments, remove a dog profile, block another profile or sign out without deleting local GoFetch progress.

Email GoFetch to request access, correction, restriction or a portable copy of account information where applicable law provides that right.

Before you delete

Account deletion is permanent. Export or share any walk memories you want to keep before confirming. Uninstalling GoFetch alone does not reliably delete the cloud service account. Use the in-app Delete Account action or contact GoFetch.

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